karmaHQ.com is a provider of entertainment and associated
products and is
committed to providing you with the highest
levels of customer service. This includes protecting
your privacy. From 08/02/2008 we will be bound
by new sections of the Commonwealth Privacy Act
1988, which set out a number of principles concerning
the protection of your personal
information. This privacy policy applies to the
Australian and Overseas operations of all brands
and services within the karmaHQ.com
family.
:: Overall privacy statement
:: How we collect your personal information
:: How
we use your personal information
:: Personal
information collected
:: Other
information
:: When
we disclose your personal information
:: Security
of your information
:: Childrens'
privacy
:: How
to contact us
Overall
privacy statement (top)
KarmaHQ.com takes your privacy seriously. Because we gather
certain types of information about our users we want to help you understand
the terms and conditions surrounding the collection and use of that information.
This privacy statement discloses the types of information we gather, how we
use it, and how to correct or change it. These privacy practices apply to the
website that you were viewing when you clicked through to this policy, which
is operated by BrahmaRama.com, its partner or affiliate.
How
we collect your personal information (top)
KarmaHQ.com collects personal information
in a number of ways, including directly from you, such as when
you enter your personal details on our karmaHQ.com
website (eg; during
application for newsletters). Also from third parties such
as our related companies, credit reporting
agencies, or your representatives and from publicly available sources.
How
we use your personal information (top)
Your personal
information may be used to:
- identify you and assist you to subscribe to our services;
- provide the services you require;
- manage services, including charging, billing and collecting
debts;
- conduct appropriate checks for prior credit failure and/or fraud;
- research and develop our services.
Personal
information collected (top)
The types of personal information we collect relate to registration
on KarmaHQ.com website and such information may include your name, current
address, telephone/mobile phone number and email address. If you choose not to provide personal information, we may not
be able to provide you with products you require.
Other information (top)
KarmaHQ.com records other information as well. This information
is used to improve the structure and performance of our site to provide users
with an improved service. Whenever a page is requested from our web server,
we record the time, date and URL of the request, along with information on the
browser software that is being used.
KarmaHQ.com gathers usage information from our websites
and other websites. This is aggregated for reporting purposes. Personally identifiable
characteristics are removed and users remain anonymous, unless you have given
prior express consent for KarmaHQ.com to recognise your usage. This data
is gathered by us to examine internet trends and demographics, and to assist
in improving the structure of our website.
When
we disclose your personal information (top)
For
the purposes set out above (under "How we use your
personal information") we may disclose your
personal information to organisations outside
karmaHQ.com. Where appropriate, these disclosures
are subject to
privacy and confidentiality protections. The
organisations to which we usually disclose information
include sub contractors
who manage the services we provide as in;
- customer enquiries;
- mailing systems;
- billing and debt-recovery functions;
- information technology services;
- installation, maintenance and repair services;
- marketing and market research;
- credit-reporting and fraud-checking agencies;
- credit providers for credit related purposes such as creditworthiness, credit
rating, credit provision and financing;
- our professional advisers, including our accountants, auditors and lawyers;
- government and regulatory authorities and other organisations, as required
or authorised by law;
- Organisations involved in:a transfer/sale of all or part of our assets or business (including
accounts and trade receivables); and
managing our corporate risk and funding functions (eg securitisation);
Security
of your information (top)
We take reasonable steps to ensure that your personal information
is stored securely. Transmissions sent to or from our websites are routinely
monitored for quality control and systems administration. Unfortunately, no
data transmission over the internet can be guaranteed to be 100% secure. While
we strive to protect your personal information from misuse, loss and unauthorised
access, we cannot guarantee the security of any information you transmit to
us or receive from our online products or services. These activities are conducted
at your own risk. Once we receive your transmission, we make our best effort
to ensure its security.
Credit Card information is among the most important data we
collect. KarmaHQ.com operates secure servers to minimise the risk of unauthorised
use of such information. Credit card information that is transmitted via our
secure servers is encrypted in accordance with the highest standards over the
EFTPOS network. For obvious reasons, please do not send credit card information
through unsecured email.
Childrens’ privacy (top)
Children’s’ privacy is very important to us. We ask that children
under the age of 18 have a parent or guardian
verify their
membership application with karmaHQ.com. While
karmaHQ.com will make every reasonable effort
to ensure that children's privacy and other
rights are not
compromised, it is ultimately the responsibility
of parents to monitor their children's Internet
usage.
How
to contact us
If you have any questions in
relation to privacy, please email
us.
